Google Analytics Integration

You can easily track your knowledge base website using Google Analytics or GA4 in Help.center. This allows you to analyze visitor interactions. Below are the steps to integrate your data with Google Analytics.

Get the Tracking ID

Log into Google Analytics and choose Setup Assistant under Admin (Gear-shaped icon).

Click 'chevron_right'Click on the checkmark next to Collect website and app data, then click on Manage Data Streams.Click 'Manage data streams'

Choose your stream from the list.

Click 'Data streams All iOS Android Web arrow_drop_downAdd streamarrow_drop_downAdd streamMy Help Centerhttps://acmeinc.help.center/7610879681 No data received in past 48 hours. keyboard_arrow_right'When you've opened your data stream, scroll down to the very bottom and you will see View tag instructions. Click 'Get instructions for how to implement your Google tag for this data stream.'From here, click on Install Manually and copy the code snippet.

Click here

Go to Settings

Go back to your Help.center dashboard and click on the gear shaped icon at the bottom left of your screen. Then select Integrations under Knowledge Base.

Click 'Integrations'

Paste the code snippet

Paste the code snippet into the text box under Custom Javascript and click on Save changes to complete the process.

Fill '<!-- Google tag (gtag.js) --> <script async src='https://www.googletagmanager.com/gtag/js?id=G-H2VYYZM75M'></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-H2VYYZM75M'); </script>'Test event creation

Visit your knowledge base website and try to make a dummy purchase. Then, on your Google Analytics Dashboard, go to Reports > Realtime Overview to see the events live.

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