{"plan":{"type":"business","billingCycle":"monthly","stripeSubscriptionId":"s"},"setup":{"import":false,"knowledgeBase":true,"ai":false,"chatbot":true,"inbox":false,"team":false},"blocked":false,"_id":"64609bcb77cb0601f9bc9a05","categories":[{"id":"general","value":"Getting Started","slugId":100,"slug":"getting-started","description":"Quick Intro to Help.center","icon":"","children":[],"pages":["64609bcb77cb0601f9bc9a0a","660d491543f5912b4f33bc8b","6667cb7597a3c5b961c8f772","66663c435e9bebb950eab8e9","669c454d97a3c5b961ca5220","66a837fabfaa963a5bdf7051","66ce64577fc564ec53e8d7d6","66d0647d7fc564ec53e8eed8","66e98cab573ea1554fcf4753","66e98f35985b49553e1e520f"]},{"id":"kT9i9Q","icon":"","value":"How it works","description":"AI search and AI chat explained","slugId":101,"slug":"how-it-works","children":[],"pages":["64609bcb77cb0601f9bc9a08","64609bcb77cb0601f9bc9a09","66a8257abfaa963a5bdf6e79"]},{"value":"FAQ","slugId":102,"slug":"faq","id":"L2znPE","icon":"","description":"Commonly questions on Help.center","children":[],"pages":["65a0d03cb217c1b31834e335"]},{"id":"mS_q0y","icon":"","value":"Knowledge Base","description":"Add articles and categories","children":[],"slugId":103,"slug":"knowledge-base","pages":["660accb478e4aa2b3e70b072"]},{"id":"quM9CU","value":"Manage Inbox","icon":"","description":"How to send and receive emails?","children":[],"slugId":104,"slug":"manage-inbox","pages":["66b4cabbefaebb3a4a15bbfc","66b4d2c8bfaa963a5be00c9c","66b4da24bfaa963a5be00d62","66ce826bc4fceaec4277e354"]}],"lastCategorySlugId":104,"lastPageSlugId":1035,"conversationsCount":987,"centerName":"Help.center","centerDomain":"learn","userId":"63d11e1fd183bc814224bbf8","config":{"general":{"language":"en","contactEmailSubject":"New question from Help.center","contactEmail":"care@help.center","conversationEmail":false},"content":{"links":[{"id":"contactus","label":"Contact us","path":"/contact"},{"id":"helpcenter","label":"Help.center","path":"https://help.center"}]},"design":{"bannerType":"color","centerLogo":"https://uploads.help.center/64116c1517c4ed8894b0d95e/centerLogo/h-helpcenter-black.png?t=1683882404811","primaryColor":"#000000","bannerColor":"#fafafa","showBranding":true},"seo":{"searchIndex":true,"metaTitle":"Learn about Help Center","metaDesc":"Discover comprehensive solutions and expert guidance for all your queries related to Learn Help Center at our help center. Our articles and tutorials provide step-by-step guidance and troubleshooting tips to help you make the most of our offering. Visit us now for effective assistance and support.","favicon":"https://cdn.help.center/images/favicon.png","ogImage":""},"integrations":{"customCode":{"customJs":"","customCss":""},"customSupport":{"address":"","subject":"New question from Help.center"}},"widget":{"widgetLogo":"https://micro.company/assets/logos/hc.png","chatAvatar":"https://micro.company/assets/logos/hc.png","enableHelp":true,"heroText":"How can we help?","articleRecommendations":[],"launcherIcon":"","launcherTheme":"#000000","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":true,"enableLinks":true,"welcomeMessage":"Hi there! How can we help you?"},"ai":{"enableSearch":true,"enableEmail":false,"allowContact":true},"support":{"address":"support@learn.help.center","channels":[{"name":"Help.center Support","address":"care@help.center","defaultAddress":"support@learn.help.center","customAddress":"care@help.center","emailForwarding":true,"domainVerified":true}],"responses":[{"title":"no response","content":"

Since we have not heard back from you, for now, we will mark this conversation as closed, but if further assistance is needed, feel free to reply to this conversation, and the chat will be reopened.

","id":"R247BEB7KT"},{"title":"sorry","content":"

Sorry to hear you are having issues.

","id":"SQ17N49JS0"},{"title":"feel free","content":"

Feel free to reach out if you have any other questions or feedback.

","id":"925BXKS2OA"},{"title":"shyjal","content":"

Happy to help,
Shyjal from Help.center

","id":"O6LBNPEOA1"},{"title":"aslam","content":"

Happy to help,
Aslam from Help.center

","id":"JQ2O63C4PI"},{"title":"Cemre","content":"

Kind Regards,

Cemre from Help.center

","id":"5WRMRWEA71"},{"title":"Sibel Signature","content":"

Kind regards,

Sibel from Help.center

","id":"DE74UIK9LR"},{"title":"Wrong Company","content":"

Sorry, you seem to have messaged the wrong company.

We make help centers that help reduce support tickets businesses receive every day.

If you need any help with that, please let us know.

","id":"S0EFG6J3CA"},{"title":"Collaboration","content":"

Thank you for contacting Help Center.

We are interested in collaborations. Could you please elaborate on what your expectations are? How can we collaborate with you?

I look forward to hearing back from you.

","id":"PLMVFOBP3S"},{"title":"Elaborate","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on your query? What exactly do you need help with?

","id":"WTJPPVOXUX"},{"title":"Followup Close","content":"

Just checking in, all good on your end?

We are now closing this conversation on our side. I hope it's all good on your side.

If not, please reply back to this email for further assistance.

","id":"VC9IK5OXW3"},{"title":"Satisfactory Close","content":"

Just checking in, was my answer satisfactory to you?

We are now closing this conversation on our side. I hope it's all good on your side.

If not, please reply back to this email for further assistance.

","id":"YBKF5G8SK4"}],"spamList":["farhanahmadseo@gmail.com","pengfeihuwai@163.com","lisaweb30@gmail.com","sales01@carafurniture.com.cn","hezanbargketharine@gmail.com","ryan@producthunt.email","noreply@skool.com","tao.yan@xtransfer.cn","emma-p@businessinnovation-mail.com","rahul@softwaresuggest.com","ryan@softwaresuggest.com"],"tags":[{"value":"sales"},{"value":"collab"}]}},"createdAt":"2023-05-14T08:28:59.536Z","updatedAt":"2024-09-17T14:16:21.339Z","id":"64609bcb77cb0601f9bc9a05","analytics":{"searches":{"hit":19,"miss":[],"negative":1,"positive":1,"queries":19,"tickets":0,"total":16,"dailyTotal":{"1":1,"3":1,"4":1,"6":2,"7":1,"9":2,"10":4,"11":1,"13":1,"14":2}},"chats":{"answered":11,"messages":35,"negative":2,"positive":0,"tickets":2,"total":18,"unanswered":["How connect this with my platform","how does letsoc work","Slack integration?","How you can help?","wie alt bist du?","Puedes mostrarme como funciona?","El chatbot","Maine 12sep 24 ko product order kiya hai but not delevred","Already order the product but not delivered","Mydukaan side Already order product.. But not delivered.. Plsase action needfull","Do u speak in hindi"],"dailyTotal":{"1":2,"2":1,"3":1,"6":3,"7":1,"8":1,"9":2,"12":2,"13":1,"14":2,"17":2}},"emails":{"total":0},"editor":{"total":3},"_id":"66d3aea99f8f3cb83e864cd7","month":"8-2024","center":"64609bcb77cb0601f9bc9a05","__v":0,"createdAt":"2024-09-01T00:00:41.432Z","updatedAt":"2024-09-18T04:19:04.510Z","visits":247,"dailyVisits":{"1":6,"2":3,"3":36,"4":14,"5":14,"6":15,"7":15,"8":3,"9":14,"10":37,"11":16,"12":1,"13":11,"14":16,"15":1,"16":7,"17":35,"18":3}}}

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